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Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to Best Insoles, a division of Red Rock Products, Inc and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Best Insoles include www.bestinsoles.com, Best Insoles and Red Rock Products, Inc. The Best Insoles website is an ecommerce site. By using the website, you consent to the data practices described in this statement.

Collection of your Personal Information

Best Insoles may collect personally identifiable information, such as your name. If you purchase Best Insoles’ products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. Best Insoles may also collect anonymous demographic information, which is not unique to you, such as your age and gender. We may gather additional personal or non-personal information in the future. Information about your computer hardware and software may be automatically collected by Best Insoles. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Best Insoles website. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Best Insoles’ public message boards, product reviews or testimonials, this information may be collected and used by others. Best Insoles encourages you to review the privacy statements of websites you choose to link to from Best Insoles so that you can understand how those websites collect, use and share your information. Best Insoles is not responsible for the privacy statements or other content on websites outside of the Best Insoles website.

Use of your Personal Information

Best Insoles collects and uses your personal information to operate its website(s) and deliver the services you have requested. Best Insoles may also use your personally identifiable information to inform you of other products or services available from Best Insoles and its affiliates. Best Insoles may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Best Insoles does not sell, rent or lease its customer lists to third parties. Best Insoles may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Best Insoles, and they are required to maintain the confidentiality of your information. Best Insoles may keep track of the websites and pages our users visit within Best Insoles, in order to determine what Best Insoles services are the most popular. This data is used to deliver customized content and advertising within Best Insoles to customers whose behavior indicates that they are interested in a particular subject area. Best Insoles will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Best Insoles or the site; (b) protect and defend the rights or property of Best Insoles; and, (c) act under exigent circumstances to protect the personal safety of users of Best Insoles, or the public.

Use of Cookies

The Best Insoles website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Best Insoles pages, or register with Best Insoles site or services, a cookie helps Best Insoles to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Best Insoles website, the information you previously provided can be retrieved, so you can easily use the Best Insoles features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Best Insoles services or websites you visit.

Security of your Personal Information

To secure your personal information from unauthorized access, use or disclosure, Best Insoles uses the following:

  • McAfee Secure: McAfee Secure is a website security scan that checks for common site vulnerabilities which can be exploited.
  • CyberSource: Our Payment Gateway is provided by CyberSource. CyberSource is fully PCI-DSS Compliant and secure.
  • 3DCart: Our website is powered by 3DCart, which is a PCI-DSS Compliant shopping cart solution.

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Children Under Thirteen

Best Insoles does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Best Insoles by contacting us here:

www.bestinsoles.com/contact-us
customerservice@redrockproducts.com
888-473-3762

Changes to this Statement

Best Insoles will occasionally update this Statement of Privacy to reflect company and customer feedback. Best Insoles encourages you to periodically review this Statement to be informed of how Best Insoles is protecting your information.

Contact Information

Best Insoles welcomes your questions or comments regarding this Statement of Privacy. If you believe that Best Insoles has not adhered to this Statement, please contact Best Insoles at:

Best Insoles
11 S 12th St, Suite 400
Richmond, Virginia 23219

Email Address:
customerservice@redrockproducts.com

Telephone number:
888-473-3762

Effective as of November 22, 2016